privacy policy

Last Updated: July 2026

At AiA, your privacy matters to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or make a purchase.

By using our website, you agree to the practices described in this Privacy Policy.


INFORMATION WE COLLECT

When you place an order or interact with our website, we may collect the following information:

  • Full name

  • Shipping and billing address

  • Email address

  • Phone number (if provided)

  • Payment information (processed securely through Shopify Payments)

  • Order history

  • Device information, IP address, browser type, and website activity

We only collect information necessary to provide our services and improve your shopping experience.


HOW WE USE YOUR INFORMATION

Your information may be used to:

  • Process and fulfill your orders

  • Provide customer support

  • Send order confirmations and shipping updates

  • Improve our website and customer experience

  • Detect and prevent fraud

  • Comply with legal obligations

If you choose to subscribe, we may also send promotional emails about new collections, restocks, or special offers. You may unsubscribe at any time.


PAYMENT INFORMATION

Payments are securely processed through Shopify Payments.

AiA does not store or have access to your complete credit or debit card information.


COOKIES

Our website uses cookies to improve your browsing experience, remember your preferences, and analyze website traffic.

You may disable cookies through your browser settings; however, some website features may not function properly.


SHARING YOUR INFORMATION

We do not sell, rent, or trade your personal information.

Your information may only be shared with trusted service providers necessary to operate our business, including:

  • Shopify

  • USPS

  • Payment processing providers

  • Website analytics services

These providers only receive the information necessary to perform their services.


DATA SECURITY

We take reasonable administrative, technical, and physical measures to protect your personal information.

While no method of online transmission is 100% secure, we work to safeguard your information using industry-standard security practices.


YOUR RIGHTS

You may request to:

  • Access your personal information

  • Update or correct your information

  • Delete your personal information (when legally permitted)

  • Opt out of marketing communications

To submit a request, please contact us using the information below.


THIRD-PARTY LINKS

Our website may contain links to third-party websites.

AiA is not responsible for the privacy practices or content of those external websites.


CHANGES TO THIS POLICY

We reserve the right to update this Privacy Policy at any time.

Any changes will become effective immediately upon posting on this page.